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Insights on AI for established firms.

Our point of view · 5 min readHow to keep your firm’s know-how when you change AI modelsModels are rented. What your firm knows, and how it works, should not be.By Latif Horst, founder of JoanRead the article

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Useful for every firm

Charts from our industry pages

One number that matters in each industry.

Each chart is drawn from a named public source, and its industry page opens from the card.

  • Capital & Wealth

    More than a third of advisers plan to retire within ten years

    • Plan to retire within 10 years: 35
    • Not planning to retire within 10 years: 65

    35 in 100 US financial advisers plan to retire within ten years. They look after 40% of the industry’s assets.

    Source: Cerulli Associates, 2026

  • Retail & Consumer

    What happens to $100 of sales

    • Expected to come back as returns in 2024: about $17
    • Stays sold

    Each square is $1 of $100, rounded to whole squares.

    About $17 of every $100 of US retail sales was expected to come back as returns in 2024 (16.9%).

    Source: NRF and Happy Returns, 2024

  • Manufacturing

    Hours lost to unplanned downtime

    Hours lost a month at a large plant

    201939
    202327

    Down from 39 hours in 2019, still about 27 a month.

    Survey data from April 2019 to March 2023, published in 2024.

    27 hours a month lost to unplanned downtime at a large plant, down from 39 in 2019.

    Source: Siemens, The True Cost of Downtime, 2024

  • Construction & Field Services

    Projects delayed by worker shortages

    Contractors with projects delayed by worker shortages

    Down from 66% in 2022, still nearly half in 2025.

    45% of US contractors surveyed had projects delayed by worker shortages in 2025, down from 66% in 2022.

    Source: AGC and NCCER, 2025

  • Technology

    Where the week goes

    A developer’s 40-hour week

    • The rest of the week
    • The lost day: 8 hours or more

    69% of developers say they lose 8 hours or more a week to inefficiencies.

    Source: Atlassian, State of Developer Experience, 2024

  • Professional Services

    Billable time is falling

    20202024
    • Billable: 73.2% in 2021, 68.9% in 2024
    • On time: 80.2% in 2021, 73.4% in 2024

    The scale starts at 60%.

    68.9% billable utilization at professional services firms in 2024, down from 73.2% in 2021.

    Source: SPI Research, 2025

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