JOAN

Single-family offices

An office that does not rely on one person's memory.

Private, well-kept systems for family offices, built to keep working as people and generations change.

Single-family offices

Ask why a past decision was made, and get the reason and the papers.

It works years later, even after the person who made the decision has left.

Illustration: a family office asks why a house was kept in a company years ago; the answer gives the reason, links the three records it came from and names who recorded the decision.

Illustration. Names and details are invented.

When a long-serving controller retires

Your controller has been with the family for twenty years. She knows where the trust papers are, which adviser holds what, and why past decisions were made.

Next year she plans to retire. Much of what she knows lives in her head and her inbox.

Our view

A family office is judged by discretion and by how well it carries on. New tools matter less than knowing where things are and who may see them.

How we help

Records for your entities, trusts and private assets can sit in known, safe places. When a new person joins, they can pick up where the last one left off.

Where the family wants it, key decisions are written down with who made them and why. The family decides what is kept and who may read it.

What you get

  1. Records that do not depend on one person's inbox
  2. Discreet access for the family and its advisers
  3. An office that keeps working through changes of staff, advisers and generations

Already at work

Impact Investors / IIN: we set up the firm’s Microsoft security so its staff can use AI safely, with Copilot configured around the firm’s own knowledge.

Microsoft Cloud Solution Provider (CSP) partner

We build on Microsoft, Google Cloud, Anthropic Claude and OpenAI. The choice stays yours.

Next step

Tell us where the work gets stuck.

Tell us what you need to decide and what slows your people down. Please leave out client and account details.

Start a conversation